FAQ
Have a question?
We've been designing and building websites since 2001, here are answers to some of the basic questions we've been asked, frequently.
If your question isn't answered here, get in touch!
How much will the website cost?
Each website is unique and has a specific set of requirements. Through our Discovery Sessions, we’ll define the goals for your website and provide a fixed-price proposal based on your requirements.
How long does it take to build the website?
The timeline will be determined by several factors, including the scope of requirements and the availability of your content. Your proposal will include a detailed timeline.
Most projects take between 3 – 5 months to complete.
What happens after the website is launched?
For 30 days after launch, we will continue to test and debug any issues with your site.
If you spot something after launch that needs to be changed or added, you’ll have these 30 days to make any changes without any additional charges or fees. After 30 days, your Website Management Plan billing will begin.
Can 428 host my website?
No, we do not offer web hosting, however, we can recommend trusted hosts and help you get set up or we can work with your existing provider.
What is a Website Management Plan and do I need one?
Our Website Management Plans provide ongoing maintenance and support for your website. We also include support time for content updates and improvements. We recommend a plan for all websites, no matter the size.
Do you work with Squarespace or Wix?
No, we are strictly WordPress.
Can 428 help with email?
Sorry, we do not offer email support. We suggest that you host your email with Google Workspace or Microsoft 365.